topic Re: Pro 1000 &quot;printer is offline&quot; message in Professional Photo Printers https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-1000-quot-printer-is-offline-quot-message/m-p/401060#M14274 <P><SPAN>Hi ronxyz!</SPAN></P><P>&nbsp;</P><P><SPAN>To have a better understanding of your issue, please let everyone know the operating system on your computer.</SPAN><SPAN> Any other details you'd like to give will only help the Community better understand your issue.</SPAN></P><P>&nbsp;</P><P><SPAN>If this is a time-sensitive matter, please check out your other support options here: </SPAN><A href="https://canon.us/MyCanonAccount" target="_blank"><SPAN>https://canon.us/MyCanonAccount</SPAN></A></P><P>&nbsp;</P><P><SPAN>Thanks!&nbsp;</SPAN></P> Sun, 08 Jan 2023 18:49:40 GMT Mike 2023-01-08T18:49:40Z Pro 1000 "printer is offline" message https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-1000-quot-printer-is-offline-quot-message/m-p/401058#M14273 <P>When attempting to print I get a "printer is offline" message. Replaced ethernet cable, turned printer off and back on, rebooted via power cord.&nbsp; All other connected devices are working as they should including two nas.&nbsp;</P> Sun, 08 Jan 2023 18:34:48 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-1000-quot-printer-is-offline-quot-message/m-p/401058#M14273 ronxyz 2023-01-08T18:34:48Z Re: Pro 1000 "printer is offline" message https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-1000-quot-printer-is-offline-quot-message/m-p/401060#M14274 <P><SPAN>Hi ronxyz!</SPAN></P><P>&nbsp;</P><P><SPAN>To have a better understanding of your issue, please let everyone know the operating system on your computer.</SPAN><SPAN> Any other details you'd like to give will only help the Community better understand your issue.</SPAN></P><P>&nbsp;</P><P><SPAN>If this is a time-sensitive matter, please check out your other support options here: </SPAN><A href="https://canon.us/MyCanonAccount" target="_blank"><SPAN>https://canon.us/MyCanonAccount</SPAN></A></P><P>&nbsp;</P><P><SPAN>Thanks!&nbsp;</SPAN></P> Sun, 08 Jan 2023 18:49:40 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro-1000-quot-printer-is-offline-quot-message/m-p/401060#M14274 Mike 2023-01-08T18:49:40Z