topic imagePROGRAF PRO-1000 Inaccurate colors on print - Purple streaks in Professional Photo Printers

imagePROGRAF PRO-1000 Inaccurate colors on print - Purple streaks

kativishna — Tue, 03 Jan 2023 15:18:19 GMT

Every time I print this art piece (its more of a beige tan color unlike in the photo) there are odd purple streaks/color that ruin the print. I have tried everything I could from my research and cant seem to get it to print without those odd purple discoloration. It seems that it only happens when I print in 16x20 and 17x22in. Im printing on matte paper from Finestra Art. Printer is updated, printer color adjustment is disabled. Head and roller cleaned. When printing, I print from photoshop and use the standard printer profile. Please help! Thank you.

Re: Inaccurate colors on print - Purple streaks

Danny — Sat, 31 Dec 2022 13:23:22 GMT

Hi, kativishna!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Inaccurate colors on print - Purple streaks

kativishna — Mon, 02 Jan 2023 00:53:00 GMT

I am using the pro 1000!

Re: imagePROGRAF PRO-1000 Inaccurate colors on print - Purple streaks

lynxb — Wed, 17 May 2023 15:24:27 GMT

Did you manage to fix the problem? I have a very similar issue.