https://community.usa.canon.com/t5/Professional-Photo-Printers/imagePROGRAF-PRO-1000-crashing/m-p/393581#M13902 <P>Greetings,</P><P>This sounds like a hardware issue.&nbsp; I'd open the device up and carefully inspect for any foreign debris.&nbsp; Next, I would remove its inks and printhead. then reseat and reinstall.&nbsp; If the behavior continues, you'll need to contact Canon for repair.</P> Sat, 12 Nov 2022 11:45:43 GMT shadowsports 2022-11-12T11:45:43Z https://community.usa.canon.com/t5/Professional-Photo-Printers/imagePROGRAF-PRO-1000-crashing/m-p/393577#M13901 <P>imagePROGRAF PRO-1000 purchased in 2019 (used rarely) fails to load Pro Platinum paper in the top. It loads in the manual feed but the printer crashes mid-print. It powers off abruptly - no error is displayed, and it won't start again using the power button. The only way I can get it to boot following a crash is to disconnect the power lead and wait 10 minutes. After rebooting it behaves the same way. I can sometimes complete a simple document print on plain paper, but it still crashes after the print is finished.</P> Sat, 12 Nov 2022 08:02:32 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/imagePROGRAF-PRO-1000-crashing/m-p/393577#M13901 cadbase 2022-11-12T08:02:32Z https://community.usa.canon.com/t5/Professional-Photo-Printers/imagePROGRAF-PRO-1000-crashing/m-p/393581#M13902 <P>Greetings,</P><P>This sounds like a hardware issue.&nbsp; I'd open the device up and carefully inspect for any foreign debris.&nbsp; Next, I would remove its inks and printhead. then reseat and reinstall.&nbsp; If the behavior continues, you'll need to contact Canon for repair.</P> Sat, 12 Nov 2022 11:45:43 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/imagePROGRAF-PRO-1000-crashing/m-p/393581#M13902 shadowsports 2022-11-12T11:45:43Z