topic Re: Canon Pro-1000 no longer taking cards or sheets in ASF in Professional Photo Printers

Canon Pro-1000 no longer taking cards or sheets in ASF

bellevuefineart — Mon, 31 Oct 2022 20:51:58 GMT

I have a Canon Pro-1000. I use it a lot to print 8 1/2 x 11 sheets and 5x7 folded cards. Today it started failing (it's about a year old now). Sometimes it says there is no paper, and sometimes it starts pulling a card through, and then stops and says "paper jam". I've restarted it. Cleaned the roller. But it's chronic.

Any ideas?

Re: Canon Pro-1000 no longer taking cards or sheets in ASF

ebiggs1 — Wed, 02 Nov 2022 16:54:59 GMT

My first guess is, it is just worn parts. Probably the rollers.

Re: Canon Pro-1000 no longer taking cards or sheets in ASF

bellevuefineart — Wed, 02 Nov 2022 17:43:53 GMT

Can you even buy new rollers?

Re: Canon Pro-1000 no longer taking cards or sheets in ASF

ArthurJ — Wed, 02 Nov 2022 18:51:36 GMT

Hi,

For the price and availability of parts, please contact the Parts department below by calling them directly at 1-866-481-2569 between the hours of 9 AM to 7 PM (ET) Monday to Friday.

We look forward to hearing from you.

Re: Canon Pro-1000 no longer taking cards or sheets in ASF

ebiggs1 — Wed, 02 Nov 2022 19:11:50 GMT

I was just about to suggest that!

Re: Canon Pro-1000 no longer taking cards or sheets in ASF

bellevuefineart — Wed, 02 Nov 2022 19:15:50 GMT

It's still under warranty, so I'm not going to try and be a printer technician. I can tell by looking at it that replacing that roller would be a lot of work.

thanks