topic Re: MacOS 13 to Canon Pixma Pro 100 ERROR in Professional Photo Printers

MacOS 13 to Canon Pixma Pro 100 ERROR

christinamsart — Tue, 01 Nov 2022 18:54:41 GMT

When I try to print from my Mac to my canon pixmapro 100 printer it won't print. It pops up an error with a yellow error sign but nothing else. No code or explanation. They are connected to the same network and the ink levels aren't low. I redownloaded the drivers and other software from canon and it didn't seem to resolve. I can print fine from other devices. Very frustrating that I can't figure out this tech stuff. If anyone has suggestions let me now.

PICTURE BELOW

Re: MacOS 13 to Canon Pixma Pro 100 ERROR

christinamsart — Tue, 01 Nov 2022 18:54:16 GMT

Re: MacOS 13 to Canon Pixma Pro 100 ERROR

jrhoffman75 — Tue, 01 Nov 2022 21:13:33 GMT

Download and install the latest driver from the Canon support site: 16..60.0.0

I just tested my Pro-100 with Ventura MacBook Air and it printed fine.

Re: MacOS 13 to Canon Pixma Pro 100 ERROR

danielihumes — Mon, 12 Jun 2023 17:26:31 GMT

Having the same issue too I even deleted the printer from my Mac and tried to re add it and now it won’t even fully connect.

it detects it but now i get a error message with that too

Re: MacOS 13 to Canon Pixma Pro 100 ERROR

Stephen — Mon, 12 Jun 2023 17:54:30 GMT

You want to make sure you have the most up-to-date CUPS driver from our site here: https://canon.us/42vD404

Re: MacOS 13 to Canon Pixma Pro 100 ERROR

jrhoffman75 — Mon, 12 Jun 2023 19:35:30 GMT

Try this:

1. Download and install the driver from Stephen’s link.
2. In the Printers & Scanners app reset the printing system.
3. Add the printer in Printers & Scanners. Wait for the Canon IJ Series version to appear. It could take several minutes. The first printer that appears is usually the Apple AirPrint version. You don’t want that.