imagePROGRAF PRO-1000 Paper Media and Quality No Longer Available in Photoshop

phildeman — Wed, 12 Oct 2022 13:21:11 GMT

I have a Mac Studio with Monterey. My printer is a ImageGraf Pro-1000. It is connected to my router via wired connection. I downloaded and installed the ImageGraf Pro-1000 driver.

I can print text with no issues. However, when I use Photoshop to print photos, I no longer have options to select the paper media. I use different fine art paper that need the appropriate ICC profile to print. Now that option is gone.

When the ImageGraf Pro-1000 was connected to my Mac Pro tower using High Sierra, I had no issues selecting the paper media.

Is there a fix for this?

Re: Paper Media and Quality No Longer Available in Photoshop

phildeman — Wed, 12 Oct 2022 03:13:03 GMT

Problem resolved. It appears that the driver for the ImageGraf Pro-1000 does not completely support all features for the LAN Wired connection. When I removed the LAN cable and turned off the LAN Wired feature on the printer, then installed the USB cable, I suddenly got the paper Media and Quality options back, in Photoshop.

topic imagePROGRAF PRO-1000 Paper Media and Quality No Longer Available in Photoshop in Professional Photo Printers

imagePROGRAF PRO-1000 Paper Media and Quality No Longer Available in Photoshop

Re: Paper Media and Quality No Longer Available in Photoshop