topic Re: PIXMA PRO-100 custom paper size in Professional Photo Printers

PIXMA PRO-100 custom paper size

Renegade34 — Fri, 07 Oct 2022 12:16:00 GMT

I've read in this forum that it's easy to set custom paper size ... just go to "custom" at bottom of paper size dialog. Problem I have is that there is not a "custom" option on the list of paper sizes on my system.

Using win 11 and Adobe Photoshop Elements 2018. I've also tried using control panel and printer settings. Same thing.

/Larry

Re: canon 100 custom paper size

Danny — Wed, 05 Oct 2022 13:07:23 GMT

Hi, Larry!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. We've made multiple models with the number "100" in the name, so it would help to have more information on that. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Canon 100 custom paper size

Renegade34 — Fri, 07 Oct 2022 12:02:28 GMT

I can't find a specific model number but the serial number is AFCL[xxxxx]

Does that help?

/Larry

[Numerical portion of serial number hidden for privacy.]

Re: Canon 100 custom paper size

jrhoffman75 — Fri, 07 Oct 2022 09:54:15 GMT

Look on the rear or bottom of the printer and find the nameplate. Look in Devices and Printers section of the computer Control Panel and see what printer is listed. If you can't locate that post a photo of the printer.

Re: Canon 100 custom paper size

Danny — Fri, 07 Oct 2022 12:15:33 GMT

We can work with that, Larry. We checked the serial number and the letter portion of it corresponds to the PIXMA PRO-100. That model name should be displayed prominently on the front of the unit at the upper left. The "PRO" part sets it apart from printers like the FAXPHONE L100 and the PIXMA iP100 which is why we asked. Thanks!

Re: PIXMA PRO-100 custom paper size

jrhoffman75 — Fri, 07 Oct 2022 13:31:45 GMT

I don't have PSE but do have full Photoshop.

See the attached photo and see if that will help you with PSE printing.

Re: PIXMA PRO-100 custom paper size

Renegade34 — Fri, 07 Oct 2022 17:35:43 GMT

The subject line in my original post says Pixma Pro-100 so it that's the model designation you need it should be evident?

John, the screenshot you show is on my system except "custom" is not there.

Re: PIXMA PRO-100 custom paper size

jrhoffman75 — Fri, 07 Oct 2022 17:41:26 GMT

Can you post a screenshot of the Devices and Printers view of the Control Panel similar to what I posted, showing your printer?

Re: PIXMA PRO-100 custom paper size

Danny — Fri, 07 Oct 2022 17:52:52 GMT

Indeed! It originally said "Canon 100" and once we confirmed your model, we changed the subject line to reflect it. It's a little thing we moderators do sometimes. 🙂

Re: PIXMA PRO-100 custom paper size

Renegade34 — Fri, 07 Oct 2022 23:09:18 GMT

Hope this works

Re: PIXMA PRO-100 custom paper size

Renegade34 — Fri, 07 Oct 2022 23:11:19 GMT

You caught me there! Sorry.🙄

Re: PIXMA PRO-100 custom paper size

jrhoffman75 — Sat, 08 Oct 2022 10:47:19 GMT

Select Standard instead of Photo.

Re: PIXMA PRO-100 custom paper size

Renegade34 — Sun, 09 Oct 2022 01:19:58 GMT

OK, using Standard instead of Photo the "custom" option is available. Haven't tried it yet but it's photo I want to print in custom size ... wondering what effect of using standard is on photo printing. Will find out I guess.

Re: PIXMA PRO-100 custom paper size

Renegade34 — Sun, 09 Oct 2022 01:22:04 GMT

Thanks to everyone for all the help. Really appreciate it.

/Larry

Re: PIXMA PRO-100 custom paper size

jrhoffman75 — Sun, 09 Oct 2022 01:42:49 GMT

As long as you select the correct media type (Canon paper option) and the correct ICC profile you will get proper results.

Re: PIXMA PRO-100 custom paper size

joaquintagle — Mon, 07 Nov 2022 17:08:11 GMT

I'm Having the same issue, but the solution provided doesn't work for me. I've try on different software and I haven't been able to print in the paper size i need to (A3+). Any other solutions?