topic Re: Color Matching Pro 300 in Professional Photo Printers

Color Matching Pro 300

GJS — Sat, 27 Aug 2022 22:34:58 GMT

Hi; just finished setting a imagePROGRAF Pro 300 printer. When I select print in Lightroom Classic or Photoshop the print dialog box drop down does not include Color Matching. Only options are Media & Quality, Layout, Paper Handling, Cover Page and Watermark. Any idea how to add Color Matching? Thanks for any advice.

Re: Color Matching Pro 300

jrhoffman75 — Sat, 27 Aug 2022 23:30:21 GMT

Are you on a Mac computer?

If so, did you install the IJ Series driver or are you using the AirPrint driver?

Re: Color Matching Pro 300

GJS — Sun, 28 Aug 2022 00:25:48 GMT

Thanks for the response. I am on a Mac (Monterey 12.5.1). I've installed the PRO-300 CUPS Printer Driver Ver.22.2.0.0 (Mac) from Canon's website. I'm not seeing any drivers with the names IJ Series or AirPrint?

Re: Color Matching Pro 300

jrhoffman75 — Sun, 28 Aug 2022 00:30:17 GMT

What do you see when you go to Printers and Scanners in System Preferences.

Re: Color Matching Pro 300

GJS — Sun, 28 Aug 2022 00:39:15 GMT

I was able to figure it out from Canon's website. There is a page on the Knowledge Base about the wrong driver being installed. I installed the printer again according to the article and the print dialog box now shows color matching. Thanks again for your response. I appreciate it!

Re: Color Matching Pro 300

jrhoffman75 — Sun, 28 Aug 2022 02:02:26 GMT

Glad you are all set. You had the AirPrint driver installed instead of the IJ Series driver.

Re: Color Matching Pro 300

GJS — Sun, 28 Aug 2022 15:19:12 GMT

In case anyone else has this issue, here is the link to the article.

https://support.usa.canon.com/kb/index?page=content&id=ART180492