topic Re: Canon Pro 1000 blue/green colour off in Professional Photo Printers

Canon Pro 1000 blue/green colour off

sallymason — Tue, 14 Jun 2022 12:23:03 GMT

I've got a Canon Pro 1000 printer and am working off a Mac via Lightroom. I'm having problems printing images with blue/green or turquoise. The blue/green colours do not print as I see them on my monitor. What is turquoise on my screen prints blue. My monitor is calibrated, I have completed a nozzle check, I have replaced all inks, I use the correct ICC profiles for the paper being used, I soft-proof before printing, but whatever I do, I cannot get an accurate colour representation. I have attached two images - a turquoise wave shot from my monitor and the same image printed, which is blue. I have sent previous images with turquoise seas to professional printers and they have come back perfect, but try as I may, I've been unable to print them successfully. Would love some help trying to resolve this issue.Shot from the monitorShot of print

Re: Canon Pro 1000 blue/green colour off

ArthurJ — Tue, 14 Jun 2022 16:49:22 GMT

Hi,

I would recommend contacting our phone support team for additional assistance. They can be reached by logging into your My Canon Account and going to your support options.

To create a Canon account, please click HERE to for the Canon Account page.

We look forward to hearing from you.

Re: Canon Pro 1000 blue/green colour off

JamesFarley — Wed, 28 Sep 2022 04:24:36 GMT

Hi Sally,

I am having the exact same issue with my Canon Pro 1000. It is driving me mad. Have you had any luck resolving it?

Cheers,

James