topic Re: Canon Pro 10 Printer started printing colors wrong in Professional Photo Printers

Canon Pro 10 Printer started printing colors wrong

Christy1 — Fri, 27 May 2022 18:17:22 GMT

Last week I went to print for an order and nothing printed correctly(the day before it was printing fine). I have, I think, limited the issue to the printer because- I tried printing both a PDF and straight from Photoshop. I also printed my art PDFs and Photoshop files from a different computer. What could cause the printer to stop printing what seems to me to be: sepia and burnt sienna and maybe grey correctly. I have done the nozzle and print checks. Nothing is clogged or seems to be printing incorrectly. Thank you.

Re: Canon Pro 10 Printer started printing colors wrong

jrhoffman75 — Fri, 27 May 2022 20:49:08 GMT

Can you post a cellphone shot of the nozzle check print?

Re: Canon Pro 10 Printer started printing colors wrong

Christy1 — Sat, 28 May 2022 14:35:38 GMT

Hi John,

This was done yesterday. I also reinstalled the driver yesterday. That did not help. Thank you for your thoughts on this!

Re: Canon Pro 10 Printer started printing colors wrong

jrhoffman75 — Sat, 28 May 2022 15:18:42 GMT

The nozzle check looks good. I seem to recall someone else reporting an issue that started with some Adobe products. I don't recall them reporting back with the resolution if they got one.

Can you try printing something else, like a photo, or if you are on a Mac print the PDF through Preview, just to remove any Adobe products from the process. If on a PC try right-click on the PDF and then print.

Re: Canon Pro 10 Printer started printing colors wrong

Christy1 — Wed, 01 Jun 2022 16:02:59 GMT

This is printed with the PDF only. Admittedly not with a very good phone camera. Still I think you can see that the greys and browns are much lighter. Does this mean a driver or something inside the printer broke?

Thank you,
ChristyThe original is the left photo. The right was just printed post problem.

Re: Canon Pro 10 Printer started printing colors wrong

Patrick — Fri, 03 Jun 2022 18:57:11 GMT

Hi Christy1,

What version of Windows are you using?
If you are using a Mac, what version of OSX is installed?

What application are you using your print your image?

Re: Canon Pro 10 Printer started printing colors wrong

Christy1 — Fri, 03 Jun 2022 19:16:14 GMT

Hi Patrick~ I am using Windows 11. And I print from PDFs.