topic Re: no color profiles after upgrade to Big Sur in Professional Photo Printers

no color profiles after upgrade to Big Sur

canon1127 — Sun, 15 May 2022 02:18:25 GMT

I was successfully using my Pro-100 while on MacOS Mojave. Now, I'm NOT SURE if this is what did it, but recently I upgraded to MacOS Big Sur. When I went to print for the first time since upgrading, all my color profiles were gone. The one it chose by default ("Academy" something) gave terrible results (too dark).

I went to the Canon website and reinstalled the driver for MacOS 12. Note: under MacOS Big Sur, it said there was no driver.

Help!

Re: no color profiles after upgrade to Big Sur

jrhoffman75 — Sun, 15 May 2022 11:42:32 GMT

There is a Big Sur bug that affects profiles. Can you upgrade to Monterey?

Re: no color profiles after upgrade to Big Sur

canon1127 — Tue, 17 May 2022 02:49:22 GMT

I upgraded to Monterey but unfortunately there is no change. No Canon profiles. Do I need to reinstall the Canon drivers?

Re: no color profiles after upgrade to Big Sur

jrhoffman75 — Tue, 17 May 2022 10:30:01 GMT

I frequently find that I need to reinstall my driver after a macOS update.

Be sure to wait for the IJ Series version and not the AirPrint version.

Re: no color profiles after upgrade to Big Sur

canon1127 — Wed, 18 May 2022 01:40:57 GMT

I reintalled the driver. No luck. I noticed that both /Library/ColorSync/profiles and /Users/Name/Library/ColorSync/profiles are empty. Is there any way I can download a zip with all the profiles and just populate those directories?

Re: no color profiles after upgrade to Big Sur

canon1127 — Wed, 18 May 2022 04:26:52 GMT

Okay I got it working. I deleted the printer from the System Preferences and re-added it.