topic Re: Printer won't print in Professional Photo Printers

PIXMA PRO-200 Printer won't print

Lynkriv — Sat, 21 May 2022 12:41:43 GMT

Help!

I have moved house and now I can't print wireless to my PRO 200 anymore!

I have connected it to the new wifi. My Laptop was not recognising it even though it was listed as a printer so I deleted and added again. I did not reinstall the drivers because the Laptop said they were already there. I have rebooted everything but even when I ask to print a test page, the 'cant print' error appears immediately.

I am ready to throw it out of the window! I have no idea what to do now!

I also have a smaller Canon Pixma which, after a lot of stuffing around, now prints fine via wifi.

Advice greatly appreciated.

Re: Printer won't print

jrhoffman75 — Sat, 14 May 2022 18:56:26 GMT

Give Canon a call at 1-800-OK-CANON.

Re: Printer won't print

Lynkriv — Sun, 15 May 2022 02:56:43 GMT

Thanks but not an option. I'm in Oman and can't call 1800 numbers.

Looks like I throw it out of the window and go buy an Epson!

Re: Printer won't print

jrhoffman75 — Sun, 15 May 2022 11:11:16 GMT

Look up the Canon support office for your region.

Maybe here: https://en.canon-me.com/support/consumer_products/contact_support/oman.html

Re: Printer won't print

shadowsports — Sun, 15 May 2022 13:29:29 GMT

Greetings lynkriv,

As @jrhoffman75suggested, canon will be happy to help you.

You can also uninstall all drivers, and printer software and remove the device from control panel via right-click. Now perform set up again, ensure the printer is connected to wifi and install the printer's drivers again. Whatever windows thinks is present, is not correct.

Support | Professional Inkjet Printers | PIXMA PRO-200 | Canon USA

Confirming connection on the router, verifying the IP addresses of the printer and PC should allow you to confirm connectivity and ability to communicate, leaving drivers as the last step to allow printing again.

Re: Printer won't print

Lynkriv — Mon, 16 May 2022 05:32:27 GMT

Thank you shadowsports. Your advice solved my problem and I am very grateful. For some reason it didn't occur to me to question windows but from past experience I should have known better!

Thanks again