topic Photo Paper selection not available in Professional Photo Printers

Photo Paper selection not available

melbernhardt — Thu, 21 Apr 2022 22:51:50 GMT

I have recently installed the Canon Pixma Pro 100 on my new MacBook. When I attempt to change print settings, the options available to me are limited.

When I select "Photo Paper", on my former Mac, I would get a drop down list of specific types of photo paper. I am only currently getting "Photo Paper" as the only option.

I believe I have the newest driver installed, as I download and installed today.

Re: Photo Paper selection not available

jrhoffman75 — Thu, 21 Apr 2022 23:21:25 GMT

There is a two step process: 1. download and install the driver and 2. add the printer in System Preferences.

A frequent problem is that when one selects add the printer the first thing that shows up is the Apple AirPrint version of the printer; you do not want that. You need to be sure you select and add the IJ Series version of the printer; that could take several minutes to appear.

I recommend you go back to System Preferences->Printers & Scanners and select the "+" icon to add the printer and wait for several minutes for the IJ Series version to appear. Then delete the AirPrint version.

Re: Photo Paper selection not available

melbernhardt — Fri, 22 Apr 2022 00:27:04 GMT

Thank you so much for your great explanation. I saw others that suggested + and the IJ version...which I never saw. Not until you recommended waiting for it to appear! It showed up about 30 seconds after staring at the screen. THANK YOU