topic Re: Drivers for macOS Monterey in Professional Photo Printers

imagePROGRAF PRO-300 Drivers for macOS Monterey

ingineering — Fri, 04 Nov 2022 20:14:14 GMT

I just bought a imagePROGRAF PRO-300 to use with my M1 iMac running Monterey. The advanced settings (Quality and Media, Color options, etc.) don't show up in the Print dialog. I installed a printer driver from the Canon site, but that made no difference. The driver download page doesn't list Monterey in the OS versions list. Does this printer actually work properly with Monterey? If so what do I need to do?

Re: Drivers for macOS Monterey

pjglad — Thu, 14 Apr 2022 18:54:35 GMT

Select MacOS 12 from dropdown list

Re: Drivers for macOS Monterey

ingineering — Thu, 21 Apr 2022 14:03:01 GMT

There is no MacOS 12 option in the dropdown. In the driver details description though it does say that Monterey is supported. I had to install the driver twice to get it to take but it's working now.

Re: Drivers for macOS Monterey

pjglad — Thu, 21 Apr 2022 14:13:38 GMT

Re: Drivers for macOS Monterey

ingineering — Thu, 21 Apr 2022 14:15:46 GMT

Strange. When I downloaded the driver nothing newer than Catalina appeared in the dropdown. In any case, the latest version of the driver works for Monterey on an M1 Mac.

Re: Drivers for macOS Monterey

pjglad — Thu, 21 Apr 2022 14:23:51 GMT

Depending on your screen size you might have to scroll up in order to reveal the entire dropdown.

Re: Drivers for macOS Monterey

pkanon — Fri, 04 Nov 2022 20:04:20 GMT

I downloaded the driver and installed on both macOS12 and macOS13 on my Apple M1 Macbook Pro but it does not work. Any troubleshooting tips?

Re: Drivers for macOS Monterey

pkanon — Fri, 04 Nov 2022 20:05:06 GMT

* I upgraded to macOS13 hoping that might fix something, but it didn't.

Re: imagePROGRAF PRO-300 Drivers for macOS Monterey

jrhoffman75 — Fri, 04 Nov 2022 22:16:42 GMT

When dealing with Apple and Canon printers frequently the first driver version that appears when the Add Printer option is selected is the Apple AirPrint driver. It is a simple, limited capability driver and doesn't support things like media types and ICC profiles. Need to wait till the IJ Series driver appears (*assuming the appropriate Canon driver was downloaded and installed.

Re: imagePROGRAF PRO-300 Drivers for macOS Monterey

pkanon — Fri, 04 Nov 2022 23:46:07 GMT

It is supposed to appear in this window? Or are you referring to Canon's website?

Re: imagePROGRAF PRO-300 Drivers for macOS Monterey

pkanon — Fri, 04 Nov 2022 23:47:55 GMT

This is what I downloaded:

Re: imagePROGRAF PRO-300 Drivers for macOS Monterey

pkanon — Fri, 04 Nov 2022 23:55:03 GMT

I followed this but I still don't see the paper options. My driver version is 24.20.0.0.

https://support.usa.canon.com/kb/index?page=content&id=ART180943

Re: imagePROGRAF PRO-300 Drivers for macOS Monterey

pkanon — Sat, 05 Nov 2022 00:00:54 GMT

Ha, after restarting the computer the driver works! The 'ol restart trick.