topic Re: Pixma Pro100 Not Printing Photo Cyan in Professional Photo Printers

Pixma Pro100 Not Printing Photo Cyan

GabbisMommi — Mon, 04 Apr 2022 14:15:20 GMT

Please help. I have had this printer for less than 2 years and just figured out my color is off because the Photo Cyan color is not printing at all! I have cleaned the printhead using the computer and also manually. When I print the test page…there is absolutely no color on the Photo Cyan. I’m starting to think it’s not an issue with the printhead being clogged. Please help!

Re: Pixma Pro100 Not Printing Photo Cyan

robnich — Mon, 04 Apr 2022 16:54:49 GMT

Have you tried a new OEM Photo Cyan ink cartridge?

Re: Pixma Pro100 Not Printing Photo Cyan

jrhoffman75 — Mon, 04 Apr 2022 17:27:37 GMT

Did it work previously and just stop? Did you recently change the PC cartridge?

If so, is there perhaps some of the clear wrapper stuck to the top of the cartridge? There is a little vent hole at the rear top of the cartridge that needs to be clear for the cartridge to breathe and ink flow.

Re: Pixma Pro100 Not Printing Photo Cyan

GabbisMommi — Mon, 04 Apr 2022 17:35:38 GMT

Yes, I have changed the cartridge.

Re: Pixma Pro100 Not Printing Photo Cyan

GabbisMommi — Mon, 04 Apr 2022 17:36:54 GMT

I have been noticing that the images weren’t printing the colors as I was seeing it on my computer. I didn’t realize what was wrong until now. The photo cyan isn’t putting down any color at all.

Re: Pixma Pro100 Not Printing Photo Cyan

GabbisMommi — Mon, 04 Apr 2022 17:38:09 GMT

The vent holes are clear.

Re: Pixma Pro100 Not Printing Photo Cyan

jrhoffman75 — Mon, 04 Apr 2022 17:42:24 GMT

If you remove the cartridge and put a paper towel or napkin on the ink port does it transfer ink to the paper?

Re: Pixma Pro100 Not Printing Photo Cyan

GabbisMommi — Mon, 04 Apr 2022 17:44:46 GMT

Yes. The ink is on the paper towel.

Re: Pixma Pro100 Not Printing Photo Cyan

jrhoffman75 — Mon, 04 Apr 2022 17:47:25 GMT

Try the deep cleaning option in the maintenance tab. If that doesn’t work I think it is either a print head problem or an electrical problem with ribbon cables that connect to the head.

Re: Pixma Pro100 Not Printing Photo Cyan

GabbisMommi — Mon, 04 Apr 2022 17:49:25 GMT

I’ve done all the cleaning options. Thank you for your help.

Re: Pixma Pro100 Not Printing Photo Cyan

jrhoffman75 — Mon, 04 Apr 2022 18:14:32 GMT

You could try removing and reseating the print head.