imagePROGRAF PRO-300 print issue

ip1209 — Mon, 07 Mar 2022 11:46:26 GMT

Running windows 11 on a 1 yr old computer. Never had a printer hooked up to this system. I bought a pro-300 and installed the drivers. All is good, or so I thought. Prints are really nice, that is when things work. It seems as though something happens that, after a few days of being able to print, I started to get errors while printing. After investigation, the print spooler stops. I restart it, and it will not stay running. Really makes it a pain to clean up the print queue. I have uninstalled and reinstalled the driver to no avail. I have reinstalled windows to no avail. After a few weeks of trying to figure out what is happening, I am now reaching out to you to see if this might be a known issue and what a resolve might be. Thanks! Tim

Re: imagePROGRAF PRO-300 print issue

ArthurJ — Mon, 28 Mar 2022 18:56:57 GMT

Hi,

I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you

topic imagePROGRAF PRO-300 print issue in Professional Photo Printers

imagePROGRAF PRO-300 print issue

Re: imagePROGRAF PRO-300 print issue