topic Re: Canon pro 9000 error 1200 in Professional Photo Printers

Canon pro 9000 error 1200

ggusty88 — Fri, 05 Apr 2013 13:46:05 GMT

How do I clear a "support code: 1200 on my pr0 9000 Mark II? Says the printer's cover is open, which it isn't. Any ideas?

Thanks.

Re: Canon pro 9000 error 1200

Karl1 — Mon, 08 Apr 2013 05:09:10 GMT

Hi ggusty88,

Please make sure that not only the cover is closed, but also the Inner cover. The following picture will show you the difference between the cover and inner cover:

Inner cover open 1

Inner Cover Closed 5

If the inner cover was already closed, there is likely an issue with the inner cover sensor which would require service. In this instance I recommend using the Contact Us link so that our support staff can recommend service options.

Re: Canon pro 9000 error 1200

ebiggs1 — Mon, 08 Apr 2013 13:14:38 GMT

Apparently the switch is "touchy" on my Pro 9000 II, so I need to make very sure the doors are closed. Most time I have to shut them twice in a row to get the latch to close.