topic Re: Pro-1000 Printer and MacOS Big Sur in Professional Photo Printers

Pro-1000 Printer and MacOS Big Sur

jiml1948 — Fri, 10 Dec 2021 21:03:51 GMT

Will this printer work with Big Sur

Re: Pro-1000 Printer and MacOS Big Sur

jrhoffman75 — Sat, 11 Dec 2021 12:23:01 GMT

Canon has a driver on the support site that includes Big Sur as a supported macOS.

Re: Pro-1000 Printer and MacOS Big Sur

jiml1948 — Sat, 11 Dec 2021 20:34:57 GMT

I haven't used this printer since I installed Big Sur. I'm on a mid 15 MacBook Pro. I am trying to work from Photoshop 22. The plug-in is there and it goes to start up and then quits. So I'm guessing I don't have the latest plug-in and or dryer. When I go to the download page and I put the pro 1000 printer and it says I'm in Catalina. I change it to Big Sur in the downloads go away... The pop-up says there isn't anything available or I don't need it. I did use the Installer for the print Pro and it came up in Lightroom classic and works.. I'm guessing I need the new plug-in and possibly drivers to get things to work but I'm not getting any cooperation from the website.

Re: Pro-1000 Printer and MacOS Big Sur

Patrick — Fri, 31 Dec 2021 16:30:08 GMT

Hi jiml1948,

Once on the downloads page for your imagePROGRAF PRO-1000, please choose "macOS 11" from the Operating System drop down list. This will cause the drivers and software available for use with Big Sur to appear:

https://www.usa.canon.com/internet/portal/us/home/support/details/professional-large-format-printers/professional-photo-fine-art/imageprograf-pro-1000/imageprograf-pro-1000?tab=drivers_downloads