topic Re: Pixma Pro9500 Mark11 in Professional Photo Printers

Pixma Pro9500 Mark11

Help09 — Fri, 03 Dec 2021 03:40:50 GMT

I have switched from a PC to a Mac mini. My printer is an 09, I think. I have the MacOS Monterey. My printer setup disk needs to be updated to be compatible with the Monterey. How can I get a disk or how can I get the setup driver for my printer. The printer pops up when I attempt to print something, but it doesn't print.

Re: Pixma Pro9500 Mark11

jrhoffman75 — Fri, 03 Dec 2021 14:08:25 GMT

I don't believe that this printer is supported on macOS later than macOS Sierra.

If you contact Canon at 1-800-OK-CANON I believe they have an upgrade program for printers that are no longer functional due to computer operating system upgrades.

Re: Pixma Pro9500 Mark11

Help09 — Fri, 03 Dec 2021 23:50:43 GMT

I appreciate your response. I just called and was told by a recording that my product is no longer supported via telephone, just on the website. I had tried the website with no luck, prompting me to check with the community.

Thank you again.

Re: Pixma Pro9500 Mark11

jrhoffman75 — Sat, 04 Dec 2021 13:28:51 GMT

Ask for the Loyalty Program.