topic Re: Print Studio Pro in Professional Photo Printers

Print Studio Pro

jrl46 — Wed, 13 Oct 2021 20:42:09 GMT

I'm using Mac Big Sur 11.6

I've installed the latest version of Canon Print Studio Pro to use with Photoshop Elements 2021. When I select Automation Tools under the "File" tab, Canon Print Studio Pro is an option. When I select it PSE completely freezes. The only way out is a Force Quit. Any help will be appreciated.

Thanks

Re: Print Studio Pro

jrhoffman75 — Thu, 14 Oct 2021 11:38:07 GMT

That is an identified problem with PSP and macOS 11.6.

Re: Print Studio Pro

jrl46 — Thu, 14 Oct 2021 11:40:38 GMT

Thank you John. I had read about compatibility issues with Big Sur but had not seen similar "locking up" problems.

Re: Print Studio Pro

pierofrezza — Tue, 26 Oct 2021 08:55:27 GMT

Big Sur 11.6.1 has been released yesterday, and now Print Studio Pro works again...

Re: Print Studio Pro

jrl46 — Tue, 26 Oct 2021 21:14:13 GMT

Thank you! I updated and PSP works fine.

Re: Print Studio Pro

jrl46 — Wed, 27 Oct 2021 18:13:49 GMT

Well, it worked fine for a bit but now when I select Print Studio Pro from the Automation menu in Photoshop Elements 2021 PSP starts to load then I get a popup that says "An Error Has Occurred" "Exiting Print Studio Pro". The only choice is to hit the "OK" button that then closes PSP. Any help or advice will be appreciated.

Re: Print Studio Pro

nphaines1089 — Thu, 28 Oct 2021 00:37:56 GMT

No it still isn't fixed and when I talked with Canon Support they don't know when it will be fixed so that Print Studio Pro will work again with a Pro 100.

Re: Print Studio Pro

jrl46 — Thu, 28 Oct 2021 11:25:31 GMT

Thanks for the update.

Re: Print Studio Pro

jrhoffman75 — Thu, 28 Oct 2021 11:41:41 GMT

I can't dispute anyone's experience here or what the Canon tech said, but I just successfully printed using PSP to my WiFi Pro-100 using Lightroom Classic 11, Photoshop 2022, DPP4 from my MacBook Air with Monterey 12.0,1.

Before updating I was able to print from Big Sur 11.6.1.

Re: Print Studio Pro

jrl46 — Thu, 28 Oct 2021 12:12:47 GMT

Thanks John. Must be the difference between Photoshop Elements and Lightroom.

Re: Print Studio Pro

nphaines1089 — Thu, 28 Oct 2021 20:16:10 GMT

It is fixed now! Thank You Canon!!! I downloaded the most updated Mac operating system MacOSMonteray 12.0.1 and I downloaded an update for my Pixma Pro 100. I was able to print sucessfully using DPP4 and Print Studio Pro.

Re: Print Studio Pro

kouka — Fri, 29 Oct 2021 02:25:45 GMT

Same here with Big Sur 11.6.1. When 11.6 wasn't working I had to downgrade to an earlier version in order for PSP to work. When 11.6.1 came out, I updated and everything has worked fine.

Good to know that the plug-in works with Monterey as well!