topic Re: Professional Pro Print & layout not working in Professional Photo Printers

Professional Pro Print & layout not working

KittiMCM — Sun, 24 Oct 2021 04:17:44 GMT

Have not printed in a couple of weeks, probably new version of Mac OS since I last printed.

In LR PP&L wont load and gives error msg that it can't find folder, even though the folder exists and the path is correct.

/Library/Caches/Canon/Professional Print & Layout/PPL_LR_TEMP

In PS it will load, but won't display the image as usual in the slot. Closing PP&L leaves something open and unable to continue in PS without Force quitting and restarting.

I've reinstalled and rebooted, still does not work.

Why does this always happen when I have a job to print on deadline? I've see this happen before and usually installing new version fixes it, but this time it didnt.

Mac OS Big Sur v11.6

PS V 22.5 documentation says this version is supported so idk

LR 10.2 (probably could update it.)

Printer imagePrograf 1000

Please someone help!!!

thanks

Re: Professional Pro Print & layout not working

JohnE1 — Sun, 24 Oct 2021 08:23:13 GMT

I had the same problem, however, Pro Print & Layout does work as a free standing program. You merely have to input the file yourself.

Re: Professional Pro Print & layout not working

jrhoffman75 — Sun, 24 Oct 2021 11:24:27 GMT

@KittiMCM wrote:
Have not printed in a couple of weeks, probably new version of Mac OS since I last printed.
In LR PP&L wont load and gives error msg that it can't find folder, even though the folder exists and the path is correct.
/Library/Caches/Canon/Professional Print & Layout/PPL_LR_TEMP

In PS it will load, but won't display the image as usual in the slot. Closing PP&L leaves something open and unable to continue in PS without Force quitting and restarting.

I've reinstalled and rebooted, still does not work.

Why does this always happen when I have a job to print on deadline? I've see this happen before and usually installing new version fixes it, but this time it didnt.

Mac OS Big Sur v11.6
PS V 22.5 documentation says this version is supported so idk
LR 10.2 (probably could update it.)
Printer imagePrograf 1000

Please someone help!!!
thanks

Can't help here. It is a known probnlem wih Big Sur 11.6. It is either a Canon or an Apple problem.

Re: Professional Pro Print & layout not working

jrhoffman75 — Sun, 24 Oct 2021 11:26:02 GMT

@JohnE1 wrote:
I had the same problem, however, Pro Print & Layout does work as a free standing program. You merely have to input the file yourself.

Have you verified this on 11.6? I don't have PP&L.

Reason I ask is the print module from DPP also causes the same freeze up with 11.6.

Re: Professional Pro Print & layout not working

JohnE1 — Sun, 24 Oct 2021 16:02:47 GMT

Yes, I'm using PP&L in 11.6. It is in "Canon Utilities" and allows you to load the image in just the same way as Photoshop. Sorry for the delay in replying, I'm based in the UK.

Re: Professional Pro Print & layout not working

KittiMCM — Sun, 24 Oct 2021 16:07:36 GMT

I was actually able to get it to work in LR by Running the Plugin-Install from the Canon Utilities folder in Applicaitons.

fingers crossed. I print high volume jobs, so using as stand-alone while it will work is extremely cumbersome for me 🙂

Can someone else try this and see if it works for you too?

Thanks