topic Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5 in Professional Photo Printers

Big Sur on Mac Pro and Print Studio Pro 2.2.5

bellevuefineart — Wed, 07 Jul 2021 18:14:08 GMT

Hi Forum

I have a Macbook Pro running Big Sur. I just upgraded it to Big Sur and upgraded my Print Studio Pro to version 2.2.5 after downloading it from the Canan Website. I'm using Photoshop 22.0.1, and now I get this error when I try to use Print Studio Pro:

What do you recommend I do to fix this?

thanks

Scoctt

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

jrhoffman75 — Wed, 07 Jul 2021 19:00:44 GMT

Try this:

1. run the Plugin Installer in the Canon Utilities->Print Studio Pro folder.

2. I get an error message popup. Select "Next" in the popup.

3. Then I get a popup that has slections for Photoshop and Lightroom. Select photoshop 64bit and the slect Browse to go to the Ps Plugin folder.

4. Select that folder and then select Next.

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

bellevuefineart — Wed, 07 Jul 2021 19:10:52 GMT

Somehow I know know you would have the answer.

That was easy! Thanks!

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

jrhoffman75 — Wed, 07 Jul 2021 19:16:02 GMT

The macOS installer is not functioning correctly.

When I first ran 2.2.5 I still had 2.2.3 when I tried t use it in Ps. That's when I tried the manual process and it worked.

Similar problem with LrC. Installer executed, but there was no PSP folder in the LrC plugin folder. Ran the manual process and it worked there as well.

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

regmikewall — Mon, 12 Jul 2021 23:32:21 GMT

I have a similar issue; howevere, I am running Mac OS 10.15.7 (Catalina) on an iMac. I have downloaded the new version of Print Studio Pro 2.2.5. I installed it, at least the install process did it's thing. However, no Print Studio Pro in "automation" within PSCC 2021. I went to Canon Utilities and clicked on the Print Studio Pro icon and then clicked on the install icon and it did say it recogonized ONLY LR. now This install is an old one the date is 11/3/2020, I still only have 2.2.3 installed in LRc and nothing in PSCC 2021 22.4.2 and LRc 10.3.

People said they have done it manually, so my question is if you went to Canon untilites, print studio pro, plug-in installer, that hasn't worked. so how do I get Print Studio Pro 2.2.5 installed in both LRc and PSCC 2021?

I found a reply further up that help me install in LRc and PSCC 2021, no response is needed. Thanks to all who contributed to this thread

Michael Wallace

Oceanside CA

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

jrhoffman75 — Mon, 12 Jul 2021 23:24:24 GMT

Try the process in Message 2 above.

Do it for both LrC and Ps.

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

regmikewall — Mon, 12 Jul 2021 23:33:01 GMT

John

thank found it

Michael

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

canonsky — Mon, 30 Aug 2021 15:31:32 GMT

John,

I am able to follow your path through #3. But there is no PS Plug-in folder available. Only Library, Users, System, and Application folders showing. I was able to download PSP and it shows under Canon Utilities inside Applications Folder. I note that there are also 2 Psp folders in Canon Utilities:, Print Studio Pro an PrintStudioPro; note the different spacing. Any suggstions, Thank you.

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

jrhoffman75 — Mon, 30 Aug 2021 15:45:10 GMT

I think you need to deeper into the folders.

In Applications folder I have an Adobe Photoshop 21 folder. Inside that is the plugin folder.

I only have the PSP folder with spaces.

See if this works

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

canonsky — Mon, 30 Aug 2021 15:58:19 GMT

Hi.

I found the plug-in folder (under support files) but that folder only has a folder called Panels inside of it, and Panels is empty.

FWIW the PrintStudioPro folder has three plugins in it: CNPSPP101.plugin, xxxx102 and xxxx103 where xxxx equals cnspspp.

I'll try reaching Canon on this and get back. Thank you

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

jrhoffman75 — Mon, 30 Aug 2021 16:18:15 GMT

Copy that folder into the PS plugin folder.

When I checked PS that is exactly what my plugin looks like.

It looks like PSP got installed in your utilities folder rather than PS.

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

canonsky — Mon, 30 Aug 2021 16:44:57 GMT

Just off the phone to helpful Canon rep. Seems the download of PSP was corrupt. So removed it and then redownloaded and followed the advice you've given. Hope this will encourage other Mac M1 users with similar PSElements software.

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

rubi3 — Sat, 11 Sep 2021 06:06:49 GMT

I have the same problem on mac mini with the M1 chip. I see that the print studio plugin is in the plugin folder, but it doesn't show up in the automate menu.

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

jrhoffman75 — Sat, 11 Sep 2021 23:02:49 GMT

Give Canon a call at 1-800-OK-CANON.

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

rubi3 — Thu, 16 Sep 2021 22:01:37 GMT

Thanks. I called Canon and tried their solutions, but that didn't work. They said to try Adobe.

Re: Big Sur on Mac Pro and Print Studio Pro 2.2.5

jrhoffman75 — Thu, 16 Sep 2021 22:18:13 GMT

I would agree. If it is in the folder in Ps but doesn’t show up in the menu that would seem to be an Adobe problem.