topic Re: Canon Pro-2000 Not seeing Ink in Professional Photo Printers

Canon Pro-2000 Not seeing Ink

Allison19 — Wed, 16 Jun 2021 18:04:38 GMT

I have two Canon Pro's (one a 2000 one a 2100) that has stopped recognizing that there is any ink cartridge in Gray and sometimes other colors as well. I have tried new cartridges and still nothing.All it says is ink not installed properly.

Anyone know of a way to fix this without spending more than the cost of a new printer on parts?

Re: Canon Pro-2000 Not seeing Ink

jrhoffman75 — Wed, 16 Jun 2021 23:48:10 GMT

@Allison19 wrote:
I have two Canon Pro's (one a 2000 one a 2100) that has stopped recognizing that there is any ink cartridge in Gray and sometimes other colors as well. I have tried new cartridges and still nothing.All it says is ink not installed properly.

Anyone know of a way to fix this without spending more than the cost of a new printer on parts?

Welcome to the forum Allison.

This is a user participation support forum.

Have you tried contacting Canon or the supplier of your printers?

Re: Canon Pro-2000 Not seeing Ink

Allison19 — Thu, 17 Jun 2021 13:10:18 GMT

Hey! I have contacted support and they wanted to try replacing a part they think MIGHT fix the problem, but it was going to end up costing close to $1000. I was hoping to see if someone else had a solution first.

Re: Canon Pro-2000 Not seeing Ink

jrhoffman75 — Thu, 17 Jun 2021 13:37:49 GMT

Jose Rodriguez (AKA jtoolman) has a Facebook page where a lot of printing techies hang out.

You could also try posting on printerknowledge.com