topic Re: Pro 100 mac big sur borderless failure in Professional Photo Printers

Pro 100 mac big sur borderless failure

ajmich — Mon, 24 May 2021 03:33:41 GMT

MacOS Big Sur with latest everything (all updated). CURRENT Pro 100 driver will not allow borderless. [Source app independent, does not matter where I am printing from.] Page setup correctly (IE, in Apple Pages) for Letter 8.5x11 Borderless. Border adjustment is dimmed, bleed cannot be adjusted; borderless printing not working. ANY paper. Driver removed, cleaned out all Canon files, fresh driver downoad & install after factor reset of the printer. Stil not allowing borderless. Have tried various 'solutions' without luck. Used to work, even in Big Sur. Don't know what may have changed (other than a maintenance update for Big Sur, which is on current version 11.3.1.) Obiously missing something but dunno wht else to check. Even after clean OS re-installed, everything 'fresh', will not print borderless of any size.

Re: Pro 100 mac big sur borderless failure

jrhoffman75 — Mon, 24 May 2021 17:02:59 GMT

Welcome to the forum.

Verify that you have the IJ Series version of the printer installed and not the AirPlay version.

Re: Pro 100 mac big sur borderless failure

ajmich — Mon, 24 May 2021 17:24:48 GMT

@jrhoffman75 wrote:

Verify that you have the IJ Series version of the printer installed and not the AirPlay version.

Yes, it is the IJ version.

For troubleshooting purposes, the printer's USB cable is connected, hopefully to avoid any network kludgery. But ALL versions have been tried (USB, IJ Network, Bonjour) multiple times without success.

Re: Pro 100 mac big sur borderless failure

jrhoffman75 — Mon, 24 May 2021 18:12:58 GMT

Do you have another software you can try printing from? Maybe Apple Photos?

Re: Pro 100 mac big sur borderless failure

ajmich — Mon, 24 May 2021 18:35:59 GMT

As I said in OP, "Source app independent, does not matter where I am printing from."

But of course I can try the full array of Big Sur software & others.

Re: Pro 100 mac big sur borderless failure

jrhoffman75 — Mon, 24 May 2021 19:26:57 GMT

Smart a$$ answers will get you no where with me. Good luck.

Re: Pro 100 mac big sur borderless failure

ajmich — Mon, 24 May 2021 19:36:30 GMT

@jrhoffman75 wrote:
Smart a$$ answers will get you no where with me. Good luck.

My apologies, sir -- intended nothing of the sort! I should have included an emoticon. I am genuinely pleased that you have an interest in helping me out here. Sorry.

Re: Pro 100 mac big sur borderless failure

jrhoffman75 — Mon, 24 May 2021 20:23:37 GMT

Works correctly for me with Print Studio Pro printing from Canon DPP.

Re: Pro 100 mac big sur borderless failure

ajmich — Mon, 24 May 2021 21:33:10 GMT

Thx, I will give those a try... tho the borderless option used to work fine in Pages and Word and other apps... guess I'll just keep pluggin' away at it, bound to be a fix in there somewhere! I miss my color laser & wonder if those do borderless as well... never had one capable of it. The Canon has done a fine job but sure gobbles ink. Have you used a printer you like better than the Pro 100?

Re: Pro 100 mac big sur borderless failure

jrhoffman75 — Mon, 24 May 2021 22:41:34 GMT

I just tried using Lightroom with Print Studio Pro and it printed borderless as well.

Re: Pro 100 mac big sur borderless failure

ajmich — Mon, 24 May 2021 23:01:48 GMT

Yup, it is possible and it is capable.... if I can find the magic word!

Re: Pro 100 mac big sur borderless failure

Kelgin — Fri, 21 Jan 2022 21:54:51 GMT

Hello,

I am having the same issue with my Canon TS 9520. I'm not sure of how to get the IJ series version but I saw that you mentioned I should wait a few minutes to see if it pops up but I only see the Bonjour. I recently got a Mac laptop and had no issues with my canon when I was using a HP computer. I hope you can help me.

Re: Pro 100 mac big sur borderless failure

jrhoffman75 — Fri, 21 Jan 2022 22:55:01 GMT

Based on the Canon support site it doesn't look like there is support for your printer beyond macOS Catalina.

Re: Pro 100 mac big sur borderless failure

Kelgin — Fri, 21 Jan 2022 23:59:11 GMT

Okay thank you