topic Re: PRO-300 Error, stops midway and spits out paper in Professional Photo Printers

imagePROGRAF PRO-300 Error, stops midway and spits out paper

thebeansta — Thu, 29 Aug 2024 12:03:48 GMT

Hi, I recently got a new Canon ImagePROGRAF PRO-300.

It's my first printer. I made my first print on a 13x19 paper through the 'Professional Print & Layout' program - which successfully printed. I used a different paper, same size to print. Midway to my second print, it abrubtly stopped. I was prompt with an error on my PC that reads:

"Error - Please check the printer's operation panel or the Remote UI."

A few minutes later, it spit my paper out, and only half was printed.

I read a few post with people having the same error, but doesn't fit some of the problems I had.

Re: PRO-300 Error, stops midway and spits out paper

thebeansta — Sat, 08 May 2021 06:36:41 GMT

Just successfully printed the same 13x19 using the 2nd paper type. But just started printing another 13x19 with the 1st paper type and encountered the error again. Pretty frustrating as this feel such a waste of ink & paper 😞

Re: PRO-300 Error, stops midway and spits out paper

jrhoffman75 — Sat, 08 May 2021 13:23:58 GMT

What printing software?

Are you connected via WiFi?

Re: PRO-300 Error, stops midway and spits out paper

thebeansta — Sat, 08 May 2021 18:16:38 GMT

I'm using the one that Canon recommends using that comes with the printer (Canon ImagePROGRAF PRO-300). It's called the "Professional Print & Layout"

I'm connected via wifi.

Re: PRO-300 Error, stops midway and spits out paper

new_printer — Sun, 20 Jun 2021 02:41:49 GMT

Hey all, did you ever figure this out? I've had the exact same issue: the printer stops printing before finishing, and spits out the unfinished print a little later. I'm also using the Canon software, and a direct ethernet connection to the printer. The error list on the printer display shows no errors related to the problem. My printer is less than a week old and the problem happened twice out of only a couple dozen prints.

Re: PRO-300 Error, stops midway and spits out paper

jrhoffman75 — Sun, 20 Jun 2021 03:03:57 GMT

Give Canon a call at (866) 261-9362.

Re: PRO-300 Error, stops midway and spits out paper

fhaneef — Wed, 28 Aug 2024 18:24:21 GMT

Hi,

Did you ever fix it? I have the same problem! I have a brand new printer

Re: PRO-300 Error, stops midway and spits out paper

larryc43230 — Thu, 29 Aug 2024 10:48:12 GMT

I had the same difficulty a few months ago, and at least in my case the cause was my router (the printer is connected via WiFi). Rebooting the router by removing the power, waiting around 30 seconds, then reconnecting the power caused the printing problem to go away.

It's free to try it, and it might resolve the problem.

Larry