https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro100/m-p/332007#M10962 <P>I'm just an end user. No relationship with Canon other than a customer. But I don't think you will get much support since you are not using Canon product in the printer. Just my guess.&nbsp;</P> Thu, 21 Jan 2021 21:29:55 GMT jrhoffman75 2021-01-21T21:29:55Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro100/m-p/332001#M10961 <P>Any one know how to talk to flesh and blood at Canon? Have been trying all day to get through. Been on hold. Phones have gone dead due to the length of time. Pro 100 is not even a year old and I have deadlines. Been trying to get help for weeks.</P><P>Printing CMYK seps. Prints the first one, next one is missing part of the top of the artwork, prints the third one, fourth is missing part of the top. Keeps telling me I am out of ink, I am not. Using the all black system from Freehand. Turned off, held power button for 10 sec. Plugged back in. Still a problem. Removed inktanks 5 times each, still a problem. Have done all the suggestions...think it is time for a Warranty from the factory.</P> Thu, 21 Jan 2021 19:35:07 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro100/m-p/332001#M10961 tbirdg 2021-01-21T19:35:07Z https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro100/m-p/332007#M10962 <P>I'm just an end user. No relationship with Canon other than a customer. But I don't think you will get much support since you are not using Canon product in the printer. Just my guess.&nbsp;</P> Thu, 21 Jan 2021 21:29:55 GMT https://community.usa.canon.com/t5/Professional-Photo-Printers/Pro100/m-p/332007#M10962 jrhoffman75 2021-01-21T21:29:55Z