topic Black is now Cyan?! in Professional Photo Printers

Black is now Cyan?!

bobsright — Mon, 04 Jan 2021 23:23:50 GMT

OK, was having the cyan nozzle blockage problem so I removed the head and flushed it out and re-installed. Did not clear the problem and now what used to be black on the nozzle check is now clearly cyan and no I didn't switch the carts (impossible I believe as would throw an error and not print) and no I didn't put cyan in the black cart (Precision inks). Black was fine before the nozzle cleaning. And I ran multiple cleanings and deep cleanings to clear up the cyan before resorting to removing the head and manually cleaning. Any ideas?

Re: Black is now Cyan?!

Danny — Tue, 05 Jan 2021 16:43:27 GMT

Hi, bobsright!

So that the Community can help you better, please let us know which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Black is now Cyan?!

bobsright — Tue, 05 Jan 2021 16:50:48 GMT

Right; my bad. It's a Pro 100 and I'm using oem carts with Precision Color standard inks.