topic Re: Canon Pro100 in Professional Photo Printers

Canon Pro100

Cathymurd — Wed, 30 Dec 2020 22:15:26 GMT

My Proi100 is not printing dull colors, as with other complaints, it is printing all wrong colors! i.e. a black and white photo prints with the top half green! I've tried nozzle clenaing, deep cleaning and every other option on the utility menu to no avail. What is wrong?

Re: Canon Pro100

jrhoffman75 — Thu, 31 Dec 2020 00:45:01 GMT

@Cathymurd wrote:
My Proi100 is not printing dull colors, as with other complaints, it is printing all wrong colors! i.e. a black and white photo prints with the top half green! I've tried nozzle clenaing, deep cleaning and every other option on the utility menu to no avail. What is wrong?

1. have you performed a nozzle check? (Or are you calling a nozzle check a nozzle cleaning?) If so, did it print correctly?

2. Try reinstalling the printer driver.

3. What software are you printing from?

Re: Canon Pro100

Cathymurd — Thu, 31 Dec 2020 00:50:51 GMT

I’m using a Hallmark greeting card software and have done the nozzle check, nozzle cleaning, deep cleaning etc. the test page looks ok except the colors aren’t vivid - very pale.

Re: Canon Pro100

jrhoffman75 — Thu, 31 Dec 2020 01:04:18 GMT

The nozzle check isn't very vivid. As long as all the colors pront and there are no lines or gaps it should be good.

Canon Knowledge Base - Print the Nozzle Check Pattern on a PIXMA PRO-100

Has the Hallmark software ever worked for you?

Do you have other software you could try printing a test image?

Re: Canon Pro100

Cathymurd — Thu, 31 Dec 2020 01:30:03 GMT

The Hallmark software has worked fine. I’ve used it, or various versions of it for years. But I’ll try another software - good idea.

Re: Canon Pro100

jrhoffman75 — Thu, 31 Dec 2020 02:37:01 GMT

Have you used the Hallmark software with the Pro-100 before?

Can you post a screenshot of the Hallmark print setting page?

Re: Canon Pro100

Cathymurd — Thu, 31 Dec 2020 04:29:02 GMT

I've used it for a long time, with more than one Pro 100. It worked beautifully for about a year with this latest Pro 100 but after did Christmas cards using it, it started getting wonky with the colors and now it is just terrible.

Re: Canon Pro100

Cathymurd — Thu, 31 Dec 2020 21:14:42 GMT

I just printed a photo using the Pro 100, outside the Hallmark software - just straight from Photos and the color is fine. Does that means something is wrong in the Hallmark software settings?

Re: Canon Pro100

jrhoffman75 — Thu, 31 Dec 2020 21:21:36 GMT

That would be my guess. Can you post a screenshot of the settings dialogue?