topic Re: Shadowy Grid on Pixma 100 Prints in Professional Photo Printers

Shadowy Grid on Pixma PRO-100 Prints

Michaelpage — Thu, 24 Dec 2020 16:14:05 GMT

I have a printing problem with several images -- there are light, barely discernable, square shadowy grid patterns on the prints. On one print the grid lines are about 3/8" apart and on another about 5/8", both on 8 x 12" images. The images are TIFs that I created by exporting them to Photoshop for some work and then back to Lightroom. However, when I print the same images in Photoshop there is no grid. This does not happen with all my Lightroom to Photoshop and back TIFs. I have no idea what might be going on. I using a Canon Pixma 100 printer in color.

I can't see the grids in Lightroom (or Photoshop), but they show up on the Pixma preview screen. Here are shots of two different prints. I've emphasized the grid lines which would otherwise be very faint.

Re: Shadowy Grid on Pixma 100 Prints

Danny — Thu, 24 Dec 2020 15:14:00 GMT

Hi, Michaelpage!

So that the Community can help you better, we need to know exactly which Canon printer model you're using as we've made more than one printer with "100" in its model name, specifically the PIXMA PRO-100 and the PIXMA iP100. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Shadowy Grid on Pixma 100 Prints

Michaelpage — Thu, 24 Dec 2020 16:13:04 GMT

Hi Danny,

I'm using a Pro-100 purchased just last month. I'm not sure what other information might be useful.

Re: Shadowy Grid on Pixma 100 Prints

jrhoffman75 — Fri, 25 Dec 2020 11:10:26 GMT

@Michaelpage wrote:
Hi Danny,

I'm using a Pro-100 purchased just last month. I'm not sure what other information might be useful.

Have you run a nozzle check and aligned the print head?

Is it how you emphasized the grid pattern or is it just limited to that one area of the image? Are you sure it isn't part of the image?

Re: Shadowy Grid on Pixma 100 Prints

Michaelpage — Fri, 25 Dec 2020 12:48:34 GMT

Yes to both questions. Also, note the problem only occurs with a few images. If there were printhead issues, I think every image would be off.

Re: Shadowy Grid on Pixma 100 Prints

jrhoffman75 — Fri, 25 Dec 2020 15:02:22 GMT

@Michaelpage wrote:
Yes to both questions. Also, note the problem only occurs with a few images. If there were printhead issues, I think every image would be off.

Sounds like it is not a printer problem.

Re: Shadowy Grid on Pixma 100 Prints

Michaelpage — Fri, 25 Dec 2020 15:39:29 GMT

I tend to agree. Thank you.

Re: Shadowy Grid on Pixma PRO-100 Prints

jrhoffman75 — Fri, 25 Dec 2020 15:43:21 GMT

What is the background you are photographing?

Perhaps you are getting a Moire pattern?