topic Re: pixma pro 9500 mkii Big Sur USB error message in Professional Photo Printers

pixma pro 9500 mkii Big Sur USB error message

Alexbehrendt — Sat, 12 Dec 2020 08:31:53 GMT

Hay there people.✌🏽

Just upgraded my laptop to the new 2020 macbook pro running the M1 chipset and using Big Sur OS and my problem is when i goto print i get the error message that there is an unrecovereable USB error 😩

As ive just spent 2 grand on the laptop Im not ready to have to buy a new printer.

Canon dont seem to support this printer anymore and im wondering if anyone has had this problem but has managed to fix this issue? My computer "sees" the printer but when i send a job to it it just gives me this error message.

Thanks in advance ATB

Alex.

Re: pixma pro 9500 mkii Big Sur USB error message

jrhoffman75 — Sat, 12 Dec 2020 12:38:09 GMT

What if you try to connect printer via WiFi

Re: pixma pro 9500 mkii Big Sur USB error message

Alexbehrendt — Sun, 13 Dec 2020 08:39:45 GMT

Hiya John,
Thanks for the reply. The only way to connect the printer via WiFi would be to use a PC as a printer server as the 9500 mk2 isn't WiFi enabled outa the box.
Alex.

Re: pixma pro 9500 mkii Big Sur USB error message

shadowsports — Sun, 13 Dec 2020 13:29:01 GMT

@alexbehrendt

Greetings,

Unfortunately, when you make these types of decisions, you must also be willing to accept what comes with them.

M1 - LIke most Apple stuff I'm sure its really cool, but it ends there. I'm sure patiece will win the day, but, you are going to have wait some additional time for manufacturers to write drivers for the M1's ARM based architechture in addition to everything else.

Its unlikely your 9500 will ever work with the M1. You might be able to solve the USB issue with a different adapter. However, there are no drivers available for the 9500 since 10.9 Mavericks

So unless you are going to use one or more of the less reliable "Print Server" type of methods you pointed out.. Connect to router, connect to always on PC / Older MAC, you may likely be facing a situation where you will need to throw more money at this to solve. Or at the very least spend time none of us has to manage what we all know is a cumbersome unreliable way to share a printer.