topic Re: Unable to execute and install pro 100 driver in Professional Photo Printers

Unable to execute and install pro 100 driver

kn4hh — Sun, 08 Nov 2020 13:37:49 GMT

I downloaded the Windows 10 printer driver for the Pro 100 printer. After downloading, I attempted to execute the file. I get an error message "Zip file is damaged, truncated, or has been changed.....". I tried running as administrator with no change. I tried runnin g this file on three windows 10 PC and I get the same results. I tried using 7Zip and it does not extract all the fies necessary to execute the driver installer.

I would appreciate any suggestions.

Bob

Re: Unable to execute and install pro 100 driver

jrhoffman75 — Sun, 08 Nov 2020 19:40:02 GMT

Welcome to the forum.

Are you downloading from here?

This isn't a zipped file. Just double click and it executes.

Re: Unable to execute and install pro 100 driver

kn4hh — Sun, 08 Nov 2020 21:13:22 GMT

Yes, I did double click the file from the Canon site. Windows interpreted it as a zipped file and issued the error message.

Re: Unable to execute and install pro 100 driver

jrhoffman75 — Mon, 09 Nov 2020 00:13:33 GMT

Since you say it is happening on three PCs that would seem to rule out a computer problem.

Are you sure you are downloading the 1.07 file and not the XPS 5.87 driver file?

Also, the Mac version of the file is a zip file.

Just throwing out every possibility I can think of.

Re: Unable to execute and install pro 100 driver

Patrick — Fri, 11 Dec 2020 20:19:01 GMT

Hi kn4nh,

Please try using a different web browser; Edge, Chrome or Firefox.