topic Chromebook & Canon PRO-100 in Professional Photo Printers

Chromebook & Canon PRO-100

djc6 — Fri, 06 Nov 2020 00:09:00 GMT

Hello,

My daughter has a chromebook issued from her school. I'm trying to print to my Canon PRO-100. I am connecting to it wirelessly.

The Chromebook sees the printer immediately when I go to Add a printer - and it is recognized as a Canon PRO-100. Once I completing adding the printer, if I try and print, nothing ever prints. The Chromebook is even aware that the ink had run out on two of the colors - to it seems to be able to communicate with the printer on some level.

I have no problems printing wirelessly via AirPrint from iOS devices in the house like iPhones and iPads.

I upgraded to latest firmware 2.031 on the printer, didn't help.

Any ideas? Thanks!

Re: Chromebook & Canon PRO-100

Patrick — Fri, 11 Dec 2020 19:22:04 GMT

Hi djc6,

The PIXMA PRO-100 is not supported with the ChromeOS.

To print from a Chromebook, Google Cloud Print would have to be used, but please note, Google is ending Cloud Print at the end of December 2020.

Re: Chromebook & Canon PRO-100

el_pachuco — Tue, 23 Mar 2021 19:52:56 GMT

Wow, so when will you be offering Chrome OS support? This is a pretty big oversight, especially considering most printers are now offering ChromeOS support. Is this on the roadmap in a firmware update of some kind?