topic Re: Pixma Pro 100 - Attention required message - what does that mean? in Professional Photo Printers

Pixma Pro 100 - Attention required message - what does that mean?

WesternGuy — Mon, 21 Sep 2020 01:48:06 GMT

My Pixma Pro does not seem to want to work. It simply gives me an "Attention required" message and will not print. It will not even print a Test Page. I was trying to print a 4x6 picture on glossy paper from Lightroom and had all the required fields set up properly to my knowledge. I am running Windows 10 Pro 2004 Build 19041.508 and Lightroom CC Version 9.4. It will print a black and white copy to my HP Laserjet 1300.

I have checked the inks and they are okay. I have checked the computer connect - okay and the power cord - okay. I am at a lost as to know what to do. "Attention required" tells me exactly nothing with regard to the problem at hand. I am getting very frustrated with this printer as it has given me nothing but trouble since I bought it.

Can anyone shed light on what to do next, short of dropping it off a talll building and replacing it with an Epson equivalent? How do I get rid of the message "Attention required", so that I can see if it will print something else like a test page.

WesternGuy

Re: Pixma Pro 100 - Attention required message - what does that mean?

robnich — Mon, 21 Sep 2020 05:52:22 GMT

Here's a link to a thread in which someone was able to solve this problem by restarting the print spooler. Look for the post by shadowsports which explains how to do this.

https://community.usa.canon.com/t5/Professional-Photo-Printers/Canon-Pixma-Pro-100/td-p/287868

Robert N.

Re: Pixma Pro 100 - Attention required message - what does that mean?

WesternGuy — Mon, 21 Sep 2020 06:21:26 GMT

Thanks robnich. I had forgotten that I had the same problem almost a year ago. I will give this a try, as before. Hopefully, it should work.

WesternGuy