https://community.usa.canon.com/t5/Professional-Video/Vixia-HF-R62-Video-downloading/m-p/186823#M921 <P>Hi Rzilka11,</P><P>&nbsp;</P><P>Thank you for posting.</P><P>&nbsp;</P><P>So we may better assist you, please reply with the following information:</P><OL><LI>Which operating system do you use on your computer?</LI><LI>In which format have you recorded your movies?</LI><LI>With which software have you attempted to transfer your movies?</LI></OL> Sat, 01 Oct 2016 23:36:42 GMT Richard 2016-10-01T23:36:42Z https://community.usa.canon.com/t5/Professional-Video/Vixia-HF-R62-Video-downloading/m-p/186602#M919 <P>I am unable to see videos on computer I can see videos on LCD screen of camera, but folders are empty on computer, I can see folders when connected to computer but they are just empty and I treid different computers</P> Wed, 28 Sep 2016 19:52:17 GMT https://community.usa.canon.com/t5/Professional-Video/Vixia-HF-R62-Video-downloading/m-p/186602#M919 Rzilka11 2016-09-28T19:52:17Z https://community.usa.canon.com/t5/Professional-Video/Vixia-HF-R62-Video-downloading/m-p/186603#M920 BTW, I forgot to say that the videos are currently stoered on Cameras internal memory Wed, 28 Sep 2016 19:54:47 GMT https://community.usa.canon.com/t5/Professional-Video/Vixia-HF-R62-Video-downloading/m-p/186603#M920 Rzilka11 2016-09-28T19:54:47Z https://community.usa.canon.com/t5/Professional-Video/Vixia-HF-R62-Video-downloading/m-p/186823#M921 <P>Hi Rzilka11,</P><P>&nbsp;</P><P>Thank you for posting.</P><P>&nbsp;</P><P>So we may better assist you, please reply with the following information:</P><OL><LI>Which operating system do you use on your computer?</LI><LI>In which format have you recorded your movies?</LI><LI>With which software have you attempted to transfer your movies?</LI></OL> Sat, 01 Oct 2016 23:36:42 GMT https://community.usa.canon.com/t5/Professional-Video/Vixia-HF-R62-Video-downloading/m-p/186823#M921 Richard 2016-10-01T23:36:42Z