topic Re: XA40 cycles on and off a/c power, no battery in Professional Video

XA40 cycles on and off a/c power, no battery

u18b — Sat, 27 Jan 2024 19:01:45 GMT

We use XA40s for streaming 1 hr weekly. Been using for 3 years with no problems. But lately, the cam cycles on and off. I don't think problem is the power supply, but fear something with camera.

Any suggestions?

Re: XA40 cycles on and off a/c power, no battery

LesleyPain — Wed, 12 Mar 2025 22:09:37 GMT

Ours just started having the same problem after 5 years. Renders it useless now. Keen to hear if there's a way to fix this

Re: XA40 cycles on and off a/c power, no battery

IamintheUK — Sat, 15 Mar 2025 13:02:44 GMT

Does it behave the same way if you use a battery? If not it points to the power supply.

Re: XA40 cycles on and off a/c power, no battery

u18b — Sat, 15 Mar 2025 23:12:58 GMT

We sent it in to Canon. It was expensive but cheaper than a new camera. But they fixed it. Works fine now.

Re: XA40 cycles on and off a/c power, no battery

u18b — Sat, 15 Mar 2025 23:14:31 GMT

My church had 3 of these. I tested with a different power supply. This cam still did it- so it is not the external power supply. It was an internal board of some kind. Canon fixed it.

Re: XA40 cycles on and off a/c power, no battery

u18b — Tue, 27 Jan 2026 20:49:43 GMT

Bad news. it started cycling again. So problem is back. This is a backup cam that is rarely used. So in the year since it has been fixed, it was only used a few times. Will not repair this time. Frustrating.