topic Re: R5C - Can Not Purchase CarePAK for R5C Body? in Professional Video

R5C - Can Not Purchase CarePAK for R5C Body?

JCin — Wed, 20 Aug 2025 15:29:40 GMT

Hello, I have an R5C that is registered with Canon and it seems that they do not offer a CarePAK for just the camera body. When in my account, I'll click the links to purchase protection and all the CarePAKs are for the R5C with a lens. For example R5C with RF 24-105. I did call Canon and the tech person I spoke with was seeing the same thing and was not sure why this is. So I have about 30 days left to purchase a CarePAK although I can't find it for the just R5C body. Is it true, that is no CarePAK for just the R5C body or am I missing something here?

Re: R5C - Can Not Purchase CarePAK for R5C Body?

SamanthaW — Wed, 20 Aug 2025 15:32:54 GMT

Hi there,

I'd recommend reaching out to our sales team to see if they can help! 1-800-385-2155, Monday to Friday, excluding holidays.

Re: R5C - Can Not Purchase CarePAK for R5C Body?

JCin — Wed, 20 Aug 2025 15:35:52 GMT

Ok thanks, I'll give sales a try.

Re: R5C - Can Not Purchase CarePAK for R5C Body?

JCin — Tue, 02 Sep 2025 00:36:49 GMT

Calling sales helped, thanks! They had to get in touch with the corporate head quarters. The website was updated so you can now get the 4 year CarePak and I need to call to get the two year. So solved, thanks again.