topic Re: C100 - No Image only Horizontal colored lines and black. in Professional Video

C100 - No Image only Horizontal colored lines and black.

Spassvogel — Wed, 01 Jan 2020 08:39:56 GMT

Flipped on my C100 today to test some monitors and there was no image in the viewfinder. Has anyone seen this? I am about to do a full camera reset and maybe a firmware update, but I'm not sure if it's going to help. The camera has beens stored in a Pelican Case in the two weeks since I used it. Any help would be appreciated.

Re: C100 - No Image only Horizontal colored lines and black.

Waddizzle — Wed, 01 Jan 2020 14:56:57 GMT

Looks like a call to Canon Support is needed.

Re: C100 - No Image only Horizontal colored lines and black.

Spassvogel — Wed, 01 Jan 2020 23:19:24 GMT

Flashed the firmware to the latest version, no luck. Now I need to try to find out if it's worth getting a C100 repaired or not at this point.

I wish I knew what could have happened. Do the sensors just randomly stop working? The menus are all fine. The audio input works. Just no image from the camera other than what I posted (that's when in 24p mode). No video from HDMI either.

Re: C100 - No Image only Horizontal colored lines and black.

RobertTheFat — Thu, 02 Jan 2020 01:47:56 GMT

@Spassvogel wrote:

Flashed the firmware to the latest version, no luck. Now I need to try to find out if it's worth getting a C100 repaired or not at this point.

I wish I knew what could have happened. Do the sensors just randomly stop working? The menus are all fine. The audio input works. Just no image from the camera other than what I posted (that's when in 24p mode). No video from HDMI either.

You're asking a question that most of us in the "EOS" topic area aren't qualified to answer. You might have better luck in the "Cinema EOS" topic area.

We seem to see a fair number of cases where a DSLR used heavily for video will experience a board or component failure, presumably as a result of overheating. I guess that shouldn't happen to a true video camera, but you never know.

Re: C100 - No Image only Horizontal colored lines and black.

Spassvogel — Thu, 02 Jan 2020 05:11:21 GMT

Well, I didn't know there was a separate forum for the video cameras. My bad.