topic Re: EOS R5 C Unable to remove cable from time code terminal via short release mechanism in Professional Video

EOS R5 C Unable to remove cable from time code terminal via short release mechanism

Peterade — Sat, 24 Aug 2024 18:22:47 GMT

A sound man in haste connected a DIN-BNC cable to my R5C TIME CODE terminal but he used a short release mechanism to the TIME CODE terminal, now I can't disconnect it from the camera. Manual says to use a long release mechanism.
Has anyone found a solution to this issue?
Thanks for any ideas.

Re: R5C TIME CODE terminal

shadowsports — Sat, 24 Aug 2024 18:16:55 GMT

Greetings ,

I'm sorry to hear this. I am not aware of any way to disconnect a time code cable with a short release barrel connector. As tempting as it might be, don't jack up your camera. Contact Canon Support. Let us know what they say.

Re: EOS R5 C Unable to remove cable from time code terminal via short release mechanism

Peterade — Mon, 26 Aug 2024 19:40:57 GMT

Yet to get an answer from Canon. They can take a few days. A friend managed to remove by pressing the lead inwards whilst pulling the metal sleeve outwards with a fine pair of pliers. Camera body was protected with tape. Will always take care with who sticks what into my precious.

Re: EOS R5 C Unable to remove cable from time code terminal via short release mechanism

shadowsports — Tue, 03 Sep 2024 00:31:56 GMT

Thats good to hear. You dodged a bullet. The important thing is the body was not damaged.🙂