topic How to access the Free PTZ Auto-Tracking Lite Application in Professional Video

How to access the Free PTZ Auto-Tracking Lite Application

DroneMan — Sat, 03 Aug 2024 18:03:14 GMT

The articles below from this summer show that the PTZ lineup received a firmware upgrade with the free/lite version of the auto-tracking application. Has anyone used the free version successfully? I've upgraded our PTZ firmware on our CR-N500 and CR-N300 to the latest (1.5.0) and am not finding how to access the lite application. I searched everywhere in the remote camera control application (also at the latest version) but am not seeing a way to access it. I know we can download the full/paid auto-tracking application and demo a trial, but that's not what I'm looking for. I'm looking for the minimal/free version that can be used indefinitely. How can I access it?

https://www.usa.canon.com/newsroom/2024/20240610-firmware

https://en.canon-cna.com/ptz-cameras/firmware/

Re: How to access the Free PTZ Auto-Tracking Lite Application

John_Q — Mon, 05 Aug 2024 23:39:00 GMT

Hello DroneMan,

You should be able to access the add-on via the camera's Settings Page. I have included a link to the manual for the Auto Tracking Application RA-AT001 HERE for your reference. This process starts on page 6.

Re: How to access the Free PTZ Auto-Tracking Lite Application

DroneMan — Tue, 06 Aug 2024 11:04:13 GMT

Thank you so much. That's what I was missing.