topic Can't connect XA60 to computer. Help me please! in Professional Video

Can't connect XA60 to computer. Help me please!

wrpg25 — Fri, 05 Apr 2024 22:19:13 GMT

I have problem with my canon XA60, I can't connect it to my computers, I've already tried several things and it just can't connect, can you help me please

Re: Help me please!

kvbarkley — Fri, 05 Apr 2024 22:17:16 GMT

What are you trying to do when you "connect it to the computer?"

What kind of computer?

Re: Help me please!

wrpg25 — Fri, 05 Apr 2024 22:33:39 GMT

I try to make a streaming but won't even connect to computer

I have a Dell laptop with windows 11

Re: Help me please!

Hazel_T — Sun, 07 Apr 2024 21:04:01 GMT

Hi wrpg25,

If you are trying to use an HDMI connection to stream you would not be able to connect the camera and computer directly. You would need to connect an HDMI cable from the camera to a capture card and then use capture software on your computer to output the video feed to your streaming service.

We do not make capture cards or capture software through Canon, so there aren't specific ones we could recommend. If you need assistance with setting up and using a capture card and capture software we would recommend contacting the manufacturer of the card and software you are using.