topic Re: I have a non-standard problem with *.CRM video files in Professional Video

Recovered CRM files not displayed in Cinema RAW Development

cinemastoreg — Sat, 02 Mar 2024 15:00:34 GMT

Hello, I have a non-standard problem with *.CRM video files. I accidentally deleted them from my SSD on my computer. The files did not fit in the basket. I immediately ran a deleted file recovery program (tried different ones) and the files were quickly and completely recovered. But now these files are not displayed in Cinema RAW Development.

Who can help me? Any help on data file structure or anything. Thank you !

Re: I have a non-standard problem with *.CRM video files

kvbarkley — Fri, 01 Mar 2024 20:15:34 GMT

Can you get them from your backup?

Re: I have a non-standard problem with *.CRM video files

cinemastoreg — Fri, 01 Mar 2024 20:21:47 GMT

No, I don't have a backup of this data. I think the problem is in the file structure, maybe some mark in the file or something.

Re: I have a non-standard problem with *.CRM video files

rs-eos — Fri, 01 Mar 2024 20:40:47 GMT

You'll need to then explore data recovery options which could be quite expensive.

But do take a crucial lesson from all this. Backups!

On my Mac, I use Time Machine which does hourly backups to a RAID 1 drive. I then put smaller sets of files also in the cloud (Apple's cloud service). And for files that are way too large for the cloud (photos and video), I copy to a removable drive each month to store at an offsite location.

For photos and video, I ultimately have four copies:

One on the main data drive
Two technically on the backup two-disk RAID 1 drive (1 file per disk)
One offsite

Re: I have a non-standard problem with *.CRM video files

kvbarkley — Fri, 01 Mar 2024 20:56:25 GMT

Do you get an error or other message when you try to view the files?

You can take a hex editor and compare the first bytes in each file to see if you are missing anything.

Re: I have a non-standard problem with *.CRM video files

cinemastoreg — Fri, 01 Mar 2024 21:01:16 GMT

No errors or messages. I also add screenshots.

Re: Recovered CRM files not displayed in Cinema RAW Development

slowden — Wed, 30 Apr 2025 14:00:23 GMT

Hello!

I'm having the same problem, Did you ever get the .CRM video files you were asking about to function properly?

thanks,