topic XF300 Audio display disappeared from Viewfinder in Professional Video

XF300 Audio display disappeared from Viewfinder

Volvo1 — Tue, 11 Oct 2022 13:03:05 GMT

The audio display monitor has disappeared from the bottom right hand corner of my viewfinder on my XF300. The display still appears on the left hand side, on the outside of the camera. I have tried searching the user manual and the settings indicate that the audio displays are all turned on. All the other displays are visible except the decibels.

Re: Audio display disappeared from Viewfinder

NatalyaP — Sun, 09 Oct 2022 21:15:44 GMT

Greetings Volvo1,

Let's press the DISPLAY button on the camera since this will turn on and turn off most icons and displays. See if this will allow for the audio levels to appear on-screen. In case the audio levels are not appearing after pressing the DISPLAY button then please note there may be multiple functions on the camera that when enabled may hide certain type of information from being displayed. We recommend resetting the camera in case you're unsure of which settings you've changed. You may click on the following link to view the user guide for the XF300 and the bottom of page 189 and beginning of page 190 will provide you with information on how to make this change.

https://gdlp01.c-wss.com/gds/6/0300003866/12/xf300-xf305-im13-n-en.pdf

In case you need further assistance then you may reach our phone support team at 1-800-652-2666 and their hours are Monday-Friday: 9:00 am to 9:00 pm, Saturday: 9:00 am to 7:00 pm.

Re: Audio display disappeared from Viewfinder

Volvo1 — Mon, 10 Oct 2022 01:05:35 GMT

Thank you. The RESET button worked.