https://community.usa.canon.com/t5/Professional-Video/KJ20x8-2B-IRSD-Focus-Ring-Needs-Service/m-p/388930#M2424 <P>Got a lens that needs its focus ring to get serviced. Went to the service portion on the site and page would go blank. Does anyone know who to contact about getting a service started? Think the Canon site is bugged</P> Fri, 07 Oct 2022 12:40:16 GMT VideoEngineer49 2022-10-07T12:40:16Z https://community.usa.canon.com/t5/Professional-Video/KJ20x8-2B-IRSD-Focus-Ring-Needs-Service/m-p/388930#M2424 <P>Got a lens that needs its focus ring to get serviced. Went to the service portion on the site and page would go blank. Does anyone know who to contact about getting a service started? Think the Canon site is bugged</P> Fri, 07 Oct 2022 12:40:16 GMT https://community.usa.canon.com/t5/Professional-Video/KJ20x8-2B-IRSD-Focus-Ring-Needs-Service/m-p/388930#M2424 VideoEngineer49 2022-10-07T12:40:16Z https://community.usa.canon.com/t5/Professional-Video/KJ20x8-2B-IRSD-Focus-Ring-Needs-Service/m-p/388940#M2425 <P><SPAN>Hello VideoEngineer49,</SPAN></P><P><SPAN>You can get a repair started from within your My Canon Account at:&nbsp;</SPAN><A class="" href="http://canon.us/account" target="_blank" rel="noopener noreferrer">http://canon.us/account</A><SPAN>&nbsp;If you continue to experience issues or would like to learn more about the repair process, we suggest speaking with our support team. You can reach them now at: 855-246-3367.</SPAN></P> Thu, 06 Oct 2022 21:54:53 GMT https://community.usa.canon.com/t5/Professional-Video/KJ20x8-2B-IRSD-Focus-Ring-Needs-Service/m-p/388940#M2425 StevenMOD 2022-10-06T21:54:53Z