topic Re: R5C Mic Settings Help in Professional Video

EOS R5 C Mic Settings Help

johnnymc — Tue, 30 Aug 2022 12:55:56 GMT

Just got the R5C, and have my Rode Wireless GO II mic plugged in which works flawlessly with my R5. I made separate channels within the cinema menu, turned the internal mic all the way down. Channel 1 is clearly the RODE mic, but all my videos are still recording ONLY the internal mic. I have no idea how to fix this! Any ideas?

Re: R5C Mic Settings Help

johnnymc — Mon, 29 Aug 2022 18:21:02 GMT

Just figured something out, when set to XF-AVC, it was recording the internal mic and not my RODE. When I switched to MP4 4:2:2, it now records the RODE, and sees my settings of 0 for the inernal mic. I fixed it for now, but why doesn't that work with the XF-AVC codec?

Re: R5C Mic Settings Help

wobbleman99 — Mon, 29 Aug 2022 20:18:27 GMT

The entire 'internal mic' issue has been troublesome from the get-go. Many of us, my self included, do not use MP4 for recording, and the inability to defeat the internal mic makes no sense whatsoever for a so-called professional video device. I typically shoot XF-AVC or RAW with an external mic, either a Rode NTG-5 attached to the Tascam adapter, or the Canon hot shoe mic. In this scenario, the internal mic records to channels 3&4 and I delete those tracks in post, but it is a nuisance. Numerous complaints to Canon have apparently ended up in file 13—the trash can—since there has been no mention of an eventual fix for that problem. It appears that the R5c's internal software is stuck in the consumer realm.

Re: R5C Mic Settings Help

johnnymc — Mon, 29 Aug 2022 20:27:17 GMT

Why do you not use MP4? Is XF-AVC superior in some way to 4:2:2 CLOG 3?

Re: R5C Mic Settings Help

shadowsports — Mon, 29 Aug 2022 20:40:25 GMT

@johnnymc,

Many of us have brought this to light and requested the option (feature request) to disable channels 3&4 in the Cine Menu when using XF-AVC or RAW.

Please provide product feedback to Canon regarding this request. Hopefully if enough of us request it, it might make it into a future FW release.

Reach Us > +Feedback > Product

Re: R5C Mic Settings Help

wobbleman99 — Mon, 29 Aug 2022 20:39:57 GMT

If you're shooting proxies and RAW the file names will be the same with XF-AVC, and I am not certain that MP4 offers all of the metadata that is available with XF-AVC. But the issue remains that the internal mic func should not be dependent upon which codec is being used. I also shoot with a C300 MK III and C500 and both cameras allow the internal mic to be turned off. It is my understanding that the R5c's video software had been taken from the C70, and it too allows the internal mic to be turned off.

Re: R5C Mic Settings Help

johnnymc — Wed, 31 Aug 2022 01:39:27 GMT

totally agree!

Re: EOS R5 C Mic Settings Help

wobbleman99 — Tue, 04 Oct 2022 16:28:47 GMT

The latest firmware update—1.0.2.1—has fixed that problem, the internal mic can now be turned off.

Re: EOS R5 C Mic Settings Help

shadowsports — Fri, 07 Oct 2022 13:43:17 GMT

Hi Ron,

Just returned from vacation and see I am late to the game. I should have figured you'd be all over 1.0.2.1.

Cheers!

Re: EOS R5 C Mic Settings Help

wobbleman99 — Fri, 07 Oct 2022 14:11:49 GMT

Yes, and it does indeed work as we'd requested, but the grayed out menu items have not come to life.

Re: EOS R5 C Mic Settings Help

johnnymc — Sat, 08 Oct 2022 03:38:08 GMT

Awesome! Thanks. Just applied the update - the only bummer was it reset the camera to factory defaults - so had to go through it and customize again lol

Re: EOS R5 C Mic Settings Help

chrishoesel — Thu, 06 Jul 2023 15:21:11 GMT

I am still unable to make any changes/disable tracks 3 & 4. Is there a trick to this that I'm missing? I think I tried pretty much everything.

Re: R5C Mic Settings Help

wobbleman99 — Thu, 06 Jul 2023 15:46:59 GMT

I found that trouble some as well, and adding that to the battery life and other issues I have decided to sell my R5c, in fact I am heading out to the shipper in a few moments to do just that. I am still using my C300 Mk III which I like, and have just purchased a Panasonic S5IIx which, so far, is great. It has much better battery life than the R5c, menus that make sense, 6k if you so desire—but not 8k—and can record to an external SSD. Unlike the R5c, it does not have any obvious audio issues, and I am finding it to be superior to my Panasonic S1h. Canon had the opportunity to offer a great camera with the R5c, but they missed the boat, and I fear that at least some of the problems are not fixable in firmware.

Re: R5C Mic Settings Help

chrishoesel — Thu, 06 Jul 2023 15:50:19 GMT

Understandable.