C300 with AF upgrade bricked during firmware update

Ajohnson529 — Mon, 14 Feb 2022 22:34:08 GMT

Today I attempted to upgrade a C300 from 2.1.2.1.00 to 2.1.9.1.00. The camera shut itself down during upgrade and is showing no signs of life. I have tried letting it sit, changing power supplies, batteries, and hitting the pin reset button. Am I SOL?

Re: C300 with AF upgrade bricked during firmware update

Nick2020 — Tue, 15 Feb 2022 14:09:20 GMT

Hi Ajohnson529,

Thanks for checking in with us.

Since you already tried a few things, I suggest that you leave the battery and memory card out of the camera for at least 24 hours,and then try again.

If problems persist, I suggest that you email us at cinemaeos@cits.canon.com with details about your camera, your date of purchase, and the state from where you are sending the camera, and we'll walk you through the repair process.

topic C300 with AF upgrade bricked during firmware update in Professional Video

C300 with AF upgrade bricked during firmware update

Re: C300 with AF upgrade bricked during firmware update