topic Legria HF 40 audio in Professional Video

Legria HF 40 audio

dpawson — Mon, 24 Apr 2017 16:05:06 GMT

External collar mic, finding 'mains' hum (even when using battery). Seems to have cured itself - I tried all the combinations I could. Does having headphones plugged in impact audio? Losing trust in sound!

Re: Legria HF 40 audio

Crista — Mon, 24 Apr 2017 16:13:25 GMT

Hi dpawson!

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, though we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA.

The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click here and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

Re: Legria HF 40 audio

dpawson — Mon, 24 Apr 2017 16:38:41 GMT

Tks Christa. Will do.

Re: Legria HF 40 audio

dpawson — Mon, 24 Apr 2017 16:41:20 GMT

Except I'm unable to find a euro forum.... Mmm.

Re: Legria HF 40 audio

dpawson — Tue, 02 May 2017 08:50:32 GMT

No, no solution.
ps. your email asking to accept as solution?
Badly formed html, no links present.
Not good Canon?

Re: Legria HF 40 audio

IamintheUK — Thu, 10 Aug 2017 17:47:59 GMT

Fellow Legria G40 user here. There is no European Canon forum unfortunately. Headphones should not impact on the sound. As to your mic, check that it has a stereo jack plug on it as the input may not like a mono one. Also make sure that the plug if fully in the socket on the camera. I have found that its grip on the plug is not that great and occasionaly check to make sure it is seated properly. Hope this helps.