topic Re: Can't turn off double sided printing Canon c55501 in Production Printing

Can't turn off double sided printing Canon c55501

hols — Wed, 10 May 2023 08:23:28 GMT

Hi,

I can't turn off double sided printing on my Canon c55501. Usually it's just in a drop down menu in the dialogue box but it's not there and not in 'page setup' or 'printer' either.

I'm running Monterey 12.5 and I *think* the driver im using is 'mac-ppd-v500-ukEN-13'

Any help appreciated thank you!

Re: Can't turn off double sided printing Canon c55501

Danny — Wed, 10 May 2023 12:28:41 GMT

Hi, hols!

Thanks for posting! It sounds like you're referring to the Canon imageRUNNER ADVANCE C5550i. While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

Re: Can't turn off double sided printing Canon c55501

shadowsports — Wed, 10 May 2023 13:46:34 GMT

Greetings,

I would use the UFRII driver.

Important: You need to remove and re-add the printer after installing this driver per the release notes.