https://community.usa.canon.com/t5/Production-Printing/ipf8400-All-of-the-sudden-not-printing-the-correct-size-after/m-p/367329#M83 <P>We noticed about 2 or 3 weeks ago that our large prints are not printing the correct size.&nbsp; We have been doing this for many years on this same printer and then all of the sudden they are wrong.&nbsp; If I try to print a 16x20 on a 24" roll.&nbsp; The width is actually 15.75 and the image on the paper is printing 19.75.&nbsp; It is selected to print Borderless on a 24" roll and it is selected to print the actual size of the image.&nbsp; I checked my Windows 10 history and there was an update on 3/10 we estimate the issue started about that time.&nbsp; Any assistance is appreciated!!!!</P> Thu, 31 Mar 2022 20:20:22 GMT Podonnell 2022-03-31T20:20:22Z https://community.usa.canon.com/t5/Production-Printing/ipf8400-All-of-the-sudden-not-printing-the-correct-size-after/m-p/367329#M83 <P>We noticed about 2 or 3 weeks ago that our large prints are not printing the correct size.&nbsp; We have been doing this for many years on this same printer and then all of the sudden they are wrong.&nbsp; If I try to print a 16x20 on a 24" roll.&nbsp; The width is actually 15.75 and the image on the paper is printing 19.75.&nbsp; It is selected to print Borderless on a 24" roll and it is selected to print the actual size of the image.&nbsp; I checked my Windows 10 history and there was an update on 3/10 we estimate the issue started about that time.&nbsp; Any assistance is appreciated!!!!</P> Thu, 31 Mar 2022 20:20:22 GMT https://community.usa.canon.com/t5/Production-Printing/ipf8400-All-of-the-sudden-not-printing-the-correct-size-after/m-p/367329#M83 Podonnell 2022-03-31T20:20:22Z https://community.usa.canon.com/t5/Production-Printing/ipf8400-All-of-the-sudden-not-printing-the-correct-size-after/m-p/367818#M89 <P>Hello.</P><P>Try setting the driver settings to default and see if this will correct your issue.&nbsp; Save your work and close and programs that are open.&nbsp; Then perform the following:</P><P>1. Right-Click the Start Button and choose "Run".<BR />2. When the "Run" window appears, type in "Control Printers" without the quotes. Then click OK.<BR />3. Right-click the iPF8400 and choose Preferences or Printing Preferences.<BR />4. In the Main tab, click the 'Defaults' button at the bottom.<BR />5. Repeat this for the Page Setup and Layout tabs.<BR />6. Click Apply and OK.</P><P>Once this has been done, relaunch your desired image/document and try printing again.&nbsp; If you continue to have difficulties, please contact our phone support group at&nbsp;1-800-423-2366 for additional assistance with this matter.</P> Tue, 05 Apr 2022 19:23:46 GMT https://community.usa.canon.com/t5/Production-Printing/ipf8400-All-of-the-sudden-not-printing-the-correct-size-after/m-p/367818#M89 Michael 2022-04-05T19:23:46Z