topic Re: Canon TX-3000 not printing certain images using Free Layout Plus- Data Lamp flashes and stops in Production Printing

Canon TX-3000 not printing certain images using Free Layout Plus- Data Lamp flashes and stops

ShaniAlleyne — Tue, 07 Feb 2023 17:31:06 GMT

Canon TX-3000 not printing certain images using Free Layout Plus- Data Lamp flashes and stops. Printer display says " Saving Job" then back to default. Job disappears from computer print queue almost instantly. I can print other files, I can convert the non-printing files to PDF, and they will print.

Any suggestions?

Re: Canon TX-3000 not printing certain images using Free Layout Plus- Data Lamp flashes and stops

Patrick — Thu, 02 Mar 2023 18:02:02 GMT

Hi ShaniAlleyne,

Because this issue may be hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of certain images not printing and resolve it for you or provide you with your available service options.