topic Re: imagePROGRAF iPF8400 driver does not work on mac os ventura 13.2.1 in Production Printing

imagePROGRAF iPF8400 driver does not work on mac os ventura 13.2.1

theun — Tue, 28 Feb 2023 15:19:42 GMT

I work with an IPF 8400.

this morning I installed Ventura on my computer. It turned out I had to install a new driver, but the Apple does not recognize the driver, or the driver does not recognize the printer, either way, I keep getting notifications that I have to install a new printerdriver. (garo dcl filter error) or "a Part of the printer software is missing, contact the manufacturer for het newest compatible version"

Quite disturbing as I can not do a thing ...

Re: imagePROGRAF iPF8400 driver does not work on mac os ventura 13.2.1

Danny — Tue, 28 Feb 2023 15:23:23 GMT

Hi, theun!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

Re: imagePROGRAF iPF8400 driver does not work on mac os ventura 13.2.1

dbirchq — Fri, 11 Aug 2023 16:11:41 GMT

Were you able to find a solution to this problem? We're having the same issue and we just downloaded and installed the latest drivers and Media Configuration.

Re: imagePROGRAF iPF8400 driver does not work on mac os ventura 13.2.1

ArthurJ — Wed, 31 Jan 2024 21:55:26 GMT

Hi,

It is recommended that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366 Monday-Friday 9:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you.